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Quality Assurance Engineer

Salary: £28,000 - £33,000

My client an established manufacturing company based in the Sheffield / North Derbyshire area seeks a Quality Assurance Engineer.

Easily accessible from Sheffield and surrounding locations such as Chesterfield, Rotherham and Worksop, this is a permanent full time Monday to Friday role.

Any necessary training will be provided; however, ideal candidates should possess good communication skills and have experience of holding and being involved in meetings.  A thorough knowledge of ISO 9001 and a general awareness of processing routes, raw materials and finished products is required.

Key duties of the role are as follows:

Manage the company's Quality Management System (QMS) in line with the current ISO 9001 standard.

Manage the internal audit schedule.

Conduct internal audits, delegating where a conflict of interest exists.

Maintain the lead contact role with the external auditor (TUV).

Progress NC’s and OFI’s from internal and external audits, assisting other managers where required.

Assist and advise other company locations with audits and NC’s as required.

Review SOP’s and related documents for compliance to the ISO standard.

Assess employees’ knowledge and understanding of the QMS, with input to individual’s training records.

Monitor and report on all customer complaints.  

Develop an effective management system for handling customer complaints, including appropriate performance measures.

Progress complaints as necessary with all those involved.

Report to management on QMS, audits and complaints.

Manage the company's internal concessions system. 

Progress supplier complaints and develop a supplier assessment system.

Actively participate in an improved customer satisfaction assessment system.

Provide training on Quality Assurance subjects.

The salary is £28,000 to £33,000 (dependent on experience) plus company benefits.

Interested candidates should submit your CV.