Senior Administrator

Salary: £25,000 - £30,000

We are working with an established Independent Financial Adviser firm in Warwick; we seek to recruit a Senior Administrator.

A full time permanent Monday to Friday role, suitable candidates will posses a good level of Financial Services experience – understand how an IFA Firm operates.
 

Key Duties/Attributes:

• Must have Intelligent Office experience – system enhancement experience would be of benefit
• Ability to identify and resolve issues within Intelligent  Office
• Awareness of producing MI reports from Intelligent Office
• Good team player – great people skills
• Proactive approach – ability to work with limited guidance
• Experience of dealing with clients – written and verbal communication skills
• Confidence to deal with Directors and Advisers – take a lot of the admin/client queries from them
• Good understanding and experience of using Provider platforms
• Good understanding and familiarity of processing business – withdrawals, change of agency, Fund Switches and new business
• Good understanding of how agencies are set up and fees paid
• Exposure to the Novation process – acquiring of businesses would be a bonus
• Confident in dealing with Client withdrawals, Death Claims, Power of Attorneys
• Experience of managing cash accounts on Provider platforms
• Experience of managing regular Income and Fee payments on Provider platforms
• Provide support to the Operations Manager
• Provide coaching and support to the Office Junior
• Be prepared to get involved with projects and process improvement initiatives

The salary is £25,000 to £30,000 per annum plus company benefits.  There is free of charge on-site car parking.

 
Interested candidates should forward your CV or please feel welcome to contact Andrew at Stuart-Harris Recruitment Consultancy.
 

Account Administrator

Salary: £18,000 - £19,000

We are working with an established Sheffield based company.  We are seeking to recruit an Account Administrator.  This is a full time role (Monday to Friday 8.30am to 5.00pm) and is a 12 month contract.

Ideal candidates will have some good administration, customer service skills and be IT literate.  We are seeking to appoint a candidate as soon as possible.

Reporting to a Manager and working in a small team, the key duties will be:

• Deal with booking extensions and liaising with customers

• Process invoices in tasks and send fines to customers, either rejecting or authorising invoices

• Reply to all email correspondence enquiries

• Process bookings on to the system and confirm/decline and inform customers inputting all booking details and sending to the customers/suppliers

• Process booking amendments and inform the customer once re-confirmed or declined

• Distribute invoices to customers by email or postal methods

• Work through supplier invoices and authorise in the system

• Create un-invoiced report and terminations

• Quote customers who request pricing before booking

• Deal with customer queries and complaints

• Run daily, weekly and monthly reports for customer on request

• Call suppliers to check availability on specific stock

• Deal with the damages

The salary is £18,000 to £19,000 per annum.

Interested candidates should forward your CV or please call Andrew at Stuart-Harris Recruitment.  All details are held in strict confidence.

Service Engineer

Salary: £35,000 - £40,000

My client in Sheffield seeks an experienced Service Engineer who has vast knowledge of working on water chillers, refrigeration, and air conditioning systems, large and small. Fault finding and rectifying breakdowns on a day to day basis, for our blue chip commercial clients such as NHS, Universities, hospitality, restaurant outlets, hotels, commercial offices and leisure.

Responsibilities:

• Experienced working on a wide variety of commercial water chillers, refrigeration, and air conditioning systems.

• Highly experienced working on a wide variety of control panels and refrigeration controls/ electrical circuits.

• Assist the installation team with commissioning of large VRF/VRV air conditioning systems.

• Assist the installation team with commissioning of walk-in coldroom freezer and chiller systems

• Effectively diagnose, identify faults and failures with equipment and systems, providing effective solutions

• Liaise closely with the service director and help desk on a day to day basis

• Where possible provide a first-time fix response

• Carry out routine planned preventative maintenance

• Coordinate and control all documents associated with reactive & planned preventative maintenance works

• Where required liaise closely with the client to maintain excellent stakeholder relationships

• Work in a safe and controlled manor following all necessary internal health & safety processes and client specific site requirements

• Take part in the on-call rota to support the business achieve its 24/7/365 response (this is currently 1 in 7)

The Ideal Candidate:

• A highly experienced Chiller, Refrigeration & Air conditioning engineer, with a minimum NVQ Level 2 qualification in Refrigeration & Air conditioning, you will need to be F-Gas/EN 378 compliant

• A high level of interpersonal skills -good written and verbal communication skills with the ability to write reports

• High quality workmanship and pride in work is a must

• You will be confident in your own ability

• Flexible to assist with call out rota, and if required out of normal working hours service

• You will be flexible and open to work on all types of mechanical systems where required

• Strong problem solving skills, you will have a “can do” attitude

• Ideally you will have good electrical competence including the ability to read wiring schematics and test control circuits

What we offer:

• 25 days holiday in addition to the normal statutory holidays

• The company’s holiday year runs from the 1st January to 31st December

• The company operates an Auto-Enrolment pension scheme

• Your normal hours of work are Monday to Friday 8.30am to 5.00pm

• Salary £35,000 to £40,000 plus Company Van, Company mobile phone

• Company bonus scheme

• Overtime and double-time available

• Sustainable financially secure company

• Traditional Christmas shutdown

• Company progression